SECURITY BOND
The total price of your stay does not include the Accommodations Care and Respect Bond of £100 secured for any damages done to the accommodation during your stay. This is to be paid additionally and will be refunded within 7 days of checkout if all is well.
Once this is paid, it shows your compliance and adherence to the Terms and Conditions. We reserve the right to withhold all or a portion of this bond to cater for any damages. If there should be damage above the bond held, you as group leader MUST pay the extra.
Any damages must be reported to us as soon as possible.
SECURING BOOKINGS AND CANCELLATIONS
To secure bookings, please make a deposit at your earliest convenience - dates will only be held for 2 days unless paid.
All monies must be paid 4 weeks prior to your stay. If these are not paid, we reserve the right to re-advertise your booking and keep the deposit and any other monies that have already been paid.
In the unfortunate event that you should need to cancel your stay, any money paid may be returned excluding your deposit, but 4 weeks' notice is required. If 4 weeks' notice is not provided, we reserve the right to withhold your deposit plus any monies paid towards your stay (excludes extenuating circumstances).
If your booking was made less than 4 weeks before the date of your stay, all monies and deposits must be paid upon booking and is non-refundable upon cancellation.
BED LINEN
Bed linen is included in the price of hire.
CHECK-IN, CHECK-OUT AND KEYS
Check-in times are 3pm onwards. If you are going to be much later than this please inform us as soon as reasonably possible, so that arrangements can be made for you to still be able to check-in. I will make you aware if the accommodation is available to check in earlier than 3pm. Check-out time on day of departure is no later than 10am. Please make sure you leave promptly as time is needed to make sure the accommodation is to the standard expected ready for the next guests.
At Unity Beach, welcome packs can still be collected from reception. However all caravans now have key pads and the code will be sent before 3pm to your given mobile. Please don’t enter until after 3pm unless you are aware the caravan has been cleaned. Please also put key back in code box after departure.
ENTERTAINMENT PASSES (are now not compulsory)
It is no longer a requirement of Unity Beach that all guests have Entertainment Passes during your stay, therefore passes are no longer included in the price of our caravans. The pass prices are:
£10 adult per person per day
£7 under 18 per person per day
Free for under 5s per person per day
You can not pick and choose days. You either agree to passes for your entire stay or not, and for the entire party.
IE, You cannot choose 4 passes if 8 are staying in an accommodation, it needs to be for the entire eight.
You can pay daily for your passes if they are available at the public price of £12 per day (£10 for children) but you will have to do this yourself through Unity on arrival. Please note that the site have said that passes are not guaranteed to the public especially in peak season so please take this into consideration.
The passes currently include entry to RJs entertainment, priority seating at the new Tavern and pavilion which opens in April / May 2025, half price swimming, half price Soft Play, and a discount at the Funfair.
If you choose to opt out of passes, you will not be able to enter RJs and will have to pay full public prices for swimming, Brean Play and the fair - if times are available as priority is normally given to Unity guests with passes.
INFORMATION NEEDED TO SECURE BOOKINGS
To secure your booking I will need the full names, ages and gender of each guest; full address; email address; home and mobile phone numbers, and car make, model and registration - this information is required by the sites to secure the bookings.
Please download the HRU app to be able to book activities and entertainment.
SITE RULES
All rules of the site must be followed. These can be provided upon request.
No person(s) other than those on the booking form are permitted to stay in the accommodations without prior approval from us.
The accommodations must be kept tidy, clean and treated with respect. All dog mess needs to be cleaned in garden or will result with a deduction from security deposit
Upon leaving, all bins must be emptied, and accommodation left as found when first arrived.
OTHER TERMS AND CONDITIONS
We are not liable for any damage or injury caused as a result of use of garden furniture or play equipment (where supplied), and any such use is at the guest's own risk.
Please do not use the electrics within the accommodation to charge up electric vehicles or the security bond will be kept to put towards electricity usage. The site do provide an outlet for charging electric vehicles.
For those accommodations where pets are allowed - we reserve the right, on inspection, that if any damage or excessive animal hair etc is found, a cleaning charge of £50 will be levied.